HIOD Telecom is a reputed provider of VOIP Plans in Melbourne. VOIP means Voice over Internet Protocol. This service allows making business calls over the broadband connection. The cost of availing this service is much less than PSTN telephonic service. These plans work through the provision of data packaging that includes callers and receivers IP addresses. These data are transmitted at significantly high speed. Such high speed enables the making of free flowing conversation.
Such VOIP Plans in Melbourne enabled by HIOD Telecom are preoccupied with a host of benefits. Each of the users is allowed to make unlimited calls to all Local, National and all Aussie Mobiles. International call pack may also be added but these services will require an additional cost. The user will be enjoying the receiving of unlimited international calls to landlines from the preferred destinations. Each of the accounts is privileged with a managed Cloud PABX. This implies that the user will not need to maintain any physical PABX on site. This service includes functions like extension dialing, ring groups, IVR, call queues and like.
The services offered in all VOIP Plans in Melbourne enabled by HIOD Telecom are also equipped with certain other facilities. There is the facility of Call Park. Call park is a feature that allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set. This feature is activated by pressing a previously programmed button. VOIP is also featured with IVR or Interactive Voice Response system. Interactive Voice Response is an automated telephony system that interacts with the callers, gathers information from them and send those call off to the appropriate recipient. This system accepts a combination of voice telephone input and touch-tone keypad selection while providing appropriate responses in the form of voice, fax, callback, e-mail etc.




